Emergency Dental Care (BLOG)

Emergency Dental Care (BLOG)

At Gentle Family Dentists, we see patients needing emergency care every day.  We block off time each day in our schedule so we can get the patient in the same day they call with a painful tooth, or a broken tooth, or a loose tooth, broken or lost denture, etc.  Usually the patient can be seen in any one of our three locations, North Liberty, West Liberty, or Muscatine.  Depending on the situation, we are often able to provide the treatment needed that same day also.  As our name says, we also provide that care gently and work to have the patient have a pain-free, spa like, experience in our office.  

Each dental emergency is unique and Dr. Carol Moreno, Dr. Roberto Moreno and Dr. Carolyn Duong, will not know exactly what choices the patient has until they do a limited exam and study the x-ray of the area.  Depending on the situation, we can pull or extract the tooth, provide palliative treatment, do a root canal, place a filling, provide a crown or veneer, whatever the best procedure agreed upon by the patient and one of our Doctors.  The Doctors will review the different choices the patient has to treat the situation.  The patient then decides what is the best treatment for them.

When you call Gentle Family Dentists, at tel: (563) 288-2612, our friendly receptionist will gather information to better help serve you.  When you come for your appointment, you will be greeted by our receptionist.  She or he will get you checked in.  Next our dental assistant will escort you back where he or she will offer you a warm neck pillow and blanket.  They will review your health history and take your blood pressure.  They will gather information about your emergency situation and take the appropriate x-ray of the area.  At Gentle Family Dentists, all our offices in North Liberty, West Liberty, and Muscatine are digital.  This means we get a better x-ray with hardly any x-ray exposure to you.  Digital x-rays help take better care of our patients and better care of the environment.

Next Dr. Roberto Moreno, Dr. Carol Moreno, or Dr. Carolyn Duong will meet with you, examine the area in question and perform diagnostic tests to determine what is happening and why.  The doctor will then explain what they think is going on and review with you the choices you have to take care of the problem.  They will answer any questions you have regarding your choices.

One of our business team members will then answer any questions you have about the fees involved, any insurance benefits that may apply and your options regarding payment.

We have a goal for every patient that you find all of us at Gentle Family Dentists kind, gentle, and thorough.  We have a goal that you are happy with us and our services, are well informed, and have all your questions answered.  So please feel free to call Gentle Family Dentists at tel: (563) 288-2612.

What our patients are saying

Hannah D.North Liberty
All of the dentists at gentle family dentists are amazing! We love Dr. Carole! Her approach is so effective! It has saved both our children from oral surgery in their late teens years. The entire staff is thoughtful, kind, extremely caring and gentle! It is a pleasure to be treated there!
Amber P.North Liberty
Great experience and the team truly showed concern for me during my extraction experience. They were able to get me in quick and then also accommodated my crazy work schedule and got several timely services done before work so I would not be in pain any more. I would recommend this team to anyone. And if you are not using these wonderful people then you are missing out.
Jacob W.West Liberty
I don’t go but my twin boys do! They love it so much they make the boys feel comfortable and happy when being seen by anyone always a clean and loving environment for them to get their dental work done! They’re 5 so it’s a big part of the reason why we chose to go with gentle family dentist they are so nice to us!
Benjamin W.West Liberty
Dr. Caroline did an amazing job with my crowns on my front teeth, fitting my night guard many times until it was right, and guiding me through the zoom at home whitening kit. I have a whole different smile and I feel so confident. Every person there is so friendly and helpful! Thanks so much!
Laura P.Muscatine
Chipped a molar last night eating popcorn. This morning they were able to get me in for a quick x-ray, then get an appointment scheduled for the afternoon to do the crown. I wasn’t in any pain but I feel so fortunate to have had it fixed so quickly! They have fancy technology & knew exactly what they were doing. Perfectly matched the tooth color. Extremely pleased with my experience!
Laura L.Muscatine
I can’t say enough about how much I appreciate this office. I have hated the dentist for most of my life and stopped going. Now I have teeth issues that embarrasses me. Dr. Grant and the staff have been amazing and made me feel so supported and not judged at all. I’m so happy I found this clinic. I can’t wait to get my smile back!